privacy policy
IRON VIKING GYM is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, store, and protect your personal information.
A copy of the Australian Privacy Principles can be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples include your name, address, email address, and phone number.
We collect personal information in a variety of ways, including:
When you complete membership forms, attend consultations, or communicate with us by phone, email, or in person
Through our website www.ironviking.com.au and associated digital platforms (including cookies and analytics tools)
From publicly available sources or third parties, where relevant
We collect this information primarily to:
Provide and improve our services to you
Communicate with you about your membership, programs, and events
Send marketing and promotional material (you may opt out at any time)
Where appropriate, we will explain why we are collecting your information and how it will be used.
Sensitive Information
Sensitive information, as defined by the Privacy Act, includes details such as your health, racial or ethnic background, religious beliefs, or criminal history.
We only collect and use sensitive information when:
It is directly related to the services we provide (e.g., health or injury information for training safety)
You have consented to the collection and use of this information
We are required or authorised by law to do so
Third Parties
Where possible, we collect information directly from you. However, in some cases, we may receive information from third parties (e.g., health professionals, referral partners). In such cases, we will take reasonable steps to ensure you are made aware of this.
Disclosure of Personal Information
Your personal information may be disclosed:
To third parties where you have consented to the disclosure
Where required or authorised by law
We do not sell or trade your personal information to third parties.
Security of Personal Information
We take reasonable measures to ensure your personal information is secure from misuse, loss, unauthorised access, modification, or disclosure.
When your information is no longer needed, we will take reasonable steps to destroy it or permanently de-identify it. In most cases, membership and client records are kept for a minimum of seven (7) years.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated.
To request access or an update:
Contact us in writing using the details below
We may require proof of identity before releasing information
Access is provided free of charge, although an administrative fee may apply for copies
Maintaining the Accuracy of Your Information
We aim to keep your personal information accurate and up to date. Please notify us if any of your details change so we can maintain accurate records and continue providing quality services.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
Privacy Complaints and Enquiries
If you have any questions, concerns, or complaints about our Privacy Policy or the way we handle your personal information, please contact us:
IRON VIKING GYM
📧 info@ironviking.com.au
📞 0434 914 338